Learn how MietIt collects, uses, stores, shares, and protects personal information when you use our platform.
MietIt ("MietIt", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using the MietIt website, platform, applications, and related services (collectively, the "Platform").
MietIt operates an accommodation marketplace that allows users to discover accommodation listings and allows hosts to offer available rooms, spaces, or accommodation to other users.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, when it may be shared, how we protect it, and the choices that may be available to you.
By using the MietIt Platform, creating an account, listing accommodation, submitting a booking request, communicating with another user, or making a payment, you can review this Privacy Policy to understand how your information may be processed.
We may collect information that you provide directly to us, information generated when you use the Platform, and certain information received from service providers that help us operate MietIt.
Hosts may provide information about accommodation they wish to make available through MietIt. This may include property descriptions, location information, photographs, pricing, availability, amenities, house rules, and other information necessary to create and manage a listing.
Hosts may also be required to provide payment or payout information when receiving eligible payments through the Platform.
Depending on the payment or payout process, this information may include:
Sensitive payment information may be processed or stored by third-party payment providers. MietIt does not intentionally display a host's private banking information to other users.
Do not include bank account passwords, card PINs, OTPs, passwords, or other highly sensitive authentication information in public listings, reviews, messages, or other user-generated content.
For certain transactions, security procedures, fraud prevention, payment processing, or other legitimate purposes, MietIt or a third-party service provider may request additional verification information.
Depending on the circumstances, verification may involve identity information or other information required by an applicable service provider.
Where verification is performed by a third-party provider, that provider may independently process your information under its own privacy policy and applicable terms.
When you access or use MietIt, certain technical and usage information may be collected automatically.
We may use personal information for purposes including:
MietIt is an online marketplace and intermediary that provides technology and services intended to help hosts and guests connect and facilitate accommodation-related transactions.
Unless expressly stated otherwise, MietIt does not own, operate, manage, or control the accommodation listed by users. Information about accommodation is generally provided by the relevant host or other listing provider.
As a result, information displayed on the Platform may depend on information supplied by users. We may use reasonable measures to operate the Platform and address reported issues, but we do not guarantee that every listing, photograph, description, price, availability statement, review, or user representation is complete, accurate, current, or suitable for every user.
Users should independently review accommodation details, communicate through appropriate channels, and exercise reasonable caution before making payments or sharing personal information. MietIt cannot guarantee that every user or listing is genuine or free from fraudulent activity.
MietIt may use third-party authentication and identity services, including services such as Firebase and Google, to help create and authenticate user accounts.
These providers may process authentication information required to securely authenticate your account. Their processing may also be subject to their respective privacy policies and terms.
MietIt may use third-party payment providers, including Razorpay or other payment service providers, to process payments, refunds, transaction-related services, and eligible payouts.
Payment providers may independently process payment information in accordance with their own privacy policies, security practices, and applicable legal requirements.
MietIt does not intentionally store complete payment card numbers when those details are processed directly by the applicable payment provider.
Transaction information may nevertheless be retained by MietIt for account management, transaction records, customer support, fraud prevention, dispute resolution, accounting, and legal purposes.
MietIt may charge platform fees for operating and providing its marketplace services. Applicable fees are intended to be displayed to users before the relevant transaction is completed.
Platform fees may apply differently to hosts and guests and may depend on the applicable booking, promotional offer, or other transaction terms.
The exact fees applicable to a transaction are those displayed by MietIt before the relevant transaction is completed.
MietIt may change its fee structure, promotional pricing, or applicable charges from time to time. Changes will apply in accordance with the information presented to users and applicable terms.
We may share personal information where reasonably necessary to operate MietIt, provide requested services, process transactions, protect users, or comply with applicable law.
Information may be shared with:
We do not sell your personal information to third parties for their independent marketing purposes.
MietIt is a marketplace where hosts and guests may need to exchange certain information to communicate, arrange accommodation, and manage bookings.
Depending on the feature being used, information may be visible to other users. This can include information contained in accommodation listings, host profiles, reviews, booking information, or communications.
Hosts should understand that information included in a public listing may be visible to people using or visiting the Platform.
Users should avoid publishing passwords, financial credentials, government identification numbers, OTPs, or other unnecessary sensitive information in public listings, reviews, or messages.
Hosts and other users may submit photographs, descriptions, reviews, ratings, messages, property information, and other content to MietIt.
Such content may be displayed to other users or publicly where necessary for the operation of the Platform.
Users are responsible for ensuring that information they submit is appropriate and does not unlawfully disclose another person's private or confidential information.
MietIt may review, restrict, remove, or disable content or listings where we reasonably believe that they violate our policies, create security concerns, involve suspected fraud, or otherwise present risks to the Platform or its users.
MietIt takes reasonable technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
Security measures may include access controls, authentication mechanisms, encryption or secure transmission where appropriate, monitoring, and other safeguards.
However, no website, internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorization.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining transaction records, resolving disputes, preventing fraud, maintaining security, and complying with applicable legal or regulatory obligations.
Certain information may therefore remain stored after an account is closed where retention is required or reasonably necessary for legal, accounting, security, fraud-prevention, dispute-resolution, or other legitimate purposes.
MietIt may use cookies, local storage, session technologies, and similar technologies to maintain login sessions, remember preferences, improve functionality, maintain security, and understand Platform usage.
Some technologies may be necessary for the Platform to function properly.
You may be able to control certain cookies through your browser or device settings. Disabling certain technologies may affect Platform functionality.
MietIt may send transactional, security, and service-related communications, including:
Certain communications are necessary to provide requested services and may therefore not be capable of being opted out of.
We may process information to detect, prevent, investigate, and respond to fraud, scams, unauthorized access, suspicious transactions, fake or misleading listings, abuse, account misuse, and other security threats.
This may include reviewing account activity, transaction information, listing information, communications, reports, and other relevant information.
Where permitted or required by applicable law, information may be shared with payment providers, security providers, professional advisers, law enforcement, government authorities, or other relevant parties.
MietIt provides a marketplace and security measures intended to reduce risks, but no online marketplace can guarantee that scams, fraudulent listings, unauthorized activity, or other misconduct will never occur.
MietIt is intended for users who are legally permitted to use the Platform and enter into applicable accommodation-related transactions.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe a child has provided personal information to us in circumstances where it should not have been collected, please contact us.
MietIt and its service providers may process or store information in locations other than the location where you reside.
Where required by applicable law, appropriate safeguards will be used for the processing or transfer of personal information.
Depending on your location and applicable law, you may have rights relating to your personal information, which may include:
These rights may be subject to applicable legal limitations, exceptions, verification requirements, and legitimate reasons for retaining certain information.
You may request deletion of your MietIt account by contacting us through the contact details provided below.
Deleting your account does not necessarily result in immediate deletion of every record associated with the account. Information may need to be retained for legal, accounting, security, fraud-prevention, transaction-record, dispute- resolution, or other legitimate purposes.
MietIt may integrate with or contain links to third-party websites, payment providers, authentication providers, communication services, or other external services.
Third-party providers may collect and process information independently under their own privacy policies and terms.
MietIt is not responsible for the privacy practices, security, availability, content, or policies of third-party websites or services that are outside our control. Users should review the applicable policies of those providers.
We may access, preserve, use, or disclose personal information where we reasonably believe this is necessary to comply with applicable law, legal process, court orders, government requests, regulatory requirements, or valid legal requests.
We may also disclose information where reasonably necessary to protect the rights, property, safety, or security of MietIt, our users, or others.
If MietIt is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
We may update this Privacy Policy from time to time to reflect changes to the Platform, our practices, technology, legal requirements, or other circumstances.
Material changes may be communicated through the Platform, email, or another appropriate method where required.
The latest version will be identified by the "Last updated" date displayed at the top of this page.
If you have questions, requests, concerns, or complaints regarding this Privacy Policy or the processing of your personal information, please contact MietIt.
MietIt provides an online platform that facilitates connections between hosts and guests. MietIt is not the owner, landlord, tenant, property manager, or operator of every accommodation listed on the Platform.
Hosts are responsible for the information they provide about their accommodation, and guests are responsible for exercising reasonable care when selecting accommodation and interacting with other users.
While MietIt may take measures to identify and address suspicious activity, fraudulent listings, scams, unauthorized activity, or policy violations, we cannot guarantee that all listings or users are genuine, accurate, safe, or free from misconduct.
For additional information about user responsibilities, transactions, cancellations, disputes, prohibited conduct, and limitations of liability, please review the MietIt Terms & Conditions.
This Privacy Policy explains how MietIt may collect, use, disclose, retain, and protect personal information in connection with the Platform. By continuing to use MietIt, you can review this policy to understand our information practices and the rights that may be available to you under applicable law.